Career Opportunities: Application & Systems Operations Delivery Lead (35205) Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose,Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien. Job Summary The Solution Analyst – Applications, Systems and Database Operations is responsible for supporting the stability, performance, delivery, and operational sustainment of core enterprise application platforms. This role provides advanced technical and functional support, coordinates with managed service partners, assists with incident and problem resolution, and contributes to continuous improvement across multiple ERP and application landscapes.

What You'll Do
Application, Platform, Database & Service Delivery Support
- Provide advanced Tier 2/3 support for assigned enterprise applications and platforms, including Oracle EBS, SAP ECC, Mainframe, HANA Unify, and related foundational systems
- Troubleshoot complex functional and technical issues, collaborating with Infrastructure and Applications teams to drive timely resolution and support successful service delivery outcomes
- Monitor system performance, assist with root-cause analysis,



and help prevent recurring incidents through proactive operational and delivery practices
- Support database related operational activities, including reviewing database performance trends, assisting with query optimization troubleshooting, validating impacts of patches or deployments on database components, and collaborating with DBAs to ensure a healthy and resilient data environment Service Operations, Coordination & Delivery Execution
- Support day-to-day operational activities including job monitoring, patch coordination, scheduled maintenance preparation, and system health checks, ensuring seamless service delivery
- Play an active role in coordinating work with managed service providers by monitoring progress, validating deliverables, and ensuring adherence to operational and delivery focused processes
- Participate in change, incident, and problem management processes by preparing documentation, updating tickets, contributing insights, and supporting delivery of operational commitments Release, Change, Deployment & Delivery Support
- Contribute to release management activities such as validating deployment plans, performing smoke testing, and supporting cutover activities to ensure smooth and predictable delivery cycles
- Ensure change requests include proper documentation, test evidence, and risk assessment to support quality and reliable delivery Audit, Compliance & Delivery Governance
- Assist with evidence collection, ITGC/SOX control execution support,



and preparation for internal or external audits
- Document operational procedures and help maintain compliance with governance frameworks that support trusted and compliant service delivery Continuous Improvement & Service Delivery Enhancement
- Identify opportunities to streamline processes, enhance delivery workflows, and improve system stability
- Support small-to-medium enhancement initiatives and participate in cross-functional efforts aimed at improving delivery efficiency and operational effectiveness Stakeholder Engagement & Delivery Alignment
- Act as a point of contact for functional teams to gather requirements, understand issues, and provide updates that support transparent service delivery
- Support communication between applications, infrastructure, and vendor teams to ensure clarity, alignment, and consistent delivery of expected services What You'll Bring:
- Bachelor's degree in information technology, Computer Science, or equivalent experience
- 6+ years supporting enterprise applications or ERP platforms
- Solid analytical and troubleshooting skills across application, database, and integration layers
- Experience working with managed service providers and multi-vendor environments
- Familiarity with ITIL processes (Incident, Problem, Change) with exposure to service delivery practices
- Experience with audit controls, evidence preparation, and compliance frameworks considered an asset What You'll Get:
- Purpose-Driven Work –Make an impact as part of a global team feedingthe future and support farmerslocally and around the world
- Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matc

📌 Application & Systems Operations Delivery Lead (Calgary)
🏢 Nutrien Ag Solutions
📍 Calgary