Lead technical program management at The Salvation Army, aligning enterprise systems, software delivery, and transformation initiatives across a complex organization. The Director, Program Management leads Program and Project Managers in a highly technical, matrixed workplace. This hands-on leader coordinates IT workstreams, manages dependencies, and connects technical plans with strategic objectives. The role supports integration, scalability, high availability, adoption, and mission-focused technology delivery.

Key Responsibilities
- Align technical roadmaps with The Salvation Army’s strategic objectives
- Coordinate IT workstreams, dependencies, risks, and issue resolution
- Establish dashboards, reporting, and executive briefings
- Implement agile, scalable project management frameworks




- Coach Program and Project Managers toward accountable delivery

Requirements:
- Seven to ten years leading IT Program or Project Managers
- Technical background in enterprise systems design and software development
- Experience implementing enterprise systems such as Workday or Salesforce
- Experience managing complex software projects across multidisciplinary teams
- Strong communication, collaboration, and change management skills Bring technical leadership, enterprise implementation expertise, and data-driven program management to The Salvation Army’s transformation agenda.

📌 Technical Program Management Director (Toronto)
🏢 The Salvation Army
📍 Toronto