AI agent deployment and workflow design define this Senior Forward Deployed Engineer role at Justworks International, based in Toronto. As a Senior Forward Deployed Engineer, you will identify high-impact workflows, redesign organizational infrastructure, and deploy durable systems. You will combine business operations, process design, technical execution, and product judgment to transform work across Ops, CS, Finance, and Legal.

Key Responsibilities
- Map workflows and identify opportunities for in-house AI agents
- Redesign processes around agents, human oversight, and data flows
- Connect business systems and ship alongside AI capabilities teams
- Deploy agents, define evaluations, and monitor production outcomes
- Track KPIs including volume, quality, cost,



and escalation rates

Requirements:
- Five-plus years combining operations or process design with technical execution
- Ability to redesign workflows and demonstrate measurable business impact
- Comfort reading and writing code, APIs, webhooks, and data pipelines
- Experience building non-trivial LLM and agent solutions
- Familiarity with prompts, tools, retrieval, evaluations, and production systems Bring workflow design, agent deployment, technical fluency, and operational ownership to Justworks International’s AI transformation.

📌 Senior AI Forward Deployed Engineer (Toronto)
🏢 Justworks
📍 Toronto