Build trusted customer relationships as an Account Manager using territory management, quality leadership, and operational problem-solving across assigned stores and sites. This Account Manager serves as United’s field liaison, leading customer conversations and performance discussions. The role coordinates Partner Relations and Talent Acquisition while supporting service quality, workforce retention, and revenue growth. Responsibilities include financial oversight, process compliance, and operational planning.

Key Responsibilities
- Build lasting customer partnerships through responsive field support
- Lead store SOW, quality, and performance improvement plans
- Manage escalations, business reviews, and regional issue reporting
- Monitor P&Ls;, budgets, expenses, billing, and inventory assets




- Implement Salesforce processes, operational initiatives, and KPI programs

Requirements:
- University degree in Business Administration or related field experience
- Minimum five years’ experience in the Janitorial industry
- Ten or more years’ operational management or related experience
- Strong communication, negotiation, budgeting, and planning skills
- Willingness to travel frequently and work adaptable rotating shifts Support United customers and partners through territory leadership, financial management, quality improvement, and responsive operational communication.

📌 Territory Account Manager Operations (London)
🏢 United Services Group
📍 London