Design Everyday Banking experiences at CIBC using research, prototyping, and inclusive design in a hybrid Toronto work arrangement. Shape digital and frontline journeys. As a Senior Product Designer, you will lead end-to-end design across initiatives at different stages. Your work covers discovery, experience direction, detailed design, testing, and delivery collaboration. You will create connected experiences for clients and frontline employees across web, mobile, and support workflows.

Key Responsibilities
- Frame problems and identify user needs through discovery
- Create journey maps, service flows, wireframes, and prototypes
- Design connected client and frontline experiences
- Use research, usability testing, analytics, and feedback
- Facilitate workshops and clarify decisions with stakeholders

Requirements:
- Eight or more years designing digital products
- Portfolio showing exploration and delivered experiences
- Proficiency in Figma and prototyping
- Experience designing web and mobile platforms
- Understanding of inclusive design and WCAG standards Bring senior product design leadership, Figma expertise, and research-informed thinking to CIBC’s Everyday Banking experiences.

📌 Senior Everyday Banking Product Designer (Toronto)
🏢 CIBC
📍 Toronto