Lead network service delivery at TD across Canada and the United States, using enterprise networking expertise and people leadership. Steward retail and campus services. This Manager role oversees highly available, scalable, secure network services supporting retail, campus, and colleague experiences. You will guide LAN, WAN, SD-WAN, routing, and switching operations. The role connects Network Engineering, Network Architecture, Wi-Fi and Network Access Control, Employee Enablement, and business teams. It also combines service governance, lifecycle modernization, and operational resilience.

Key Responsibilities
- Manage engineers delivering enterprise retail and campus network services
- Lead lifecycle planning for network hardware and software
- Oversee budgets, vendor spend, and operational efficiency initiatives




- Lead Priority 1 and Priority 2 incident escalations
- Communicate service performance, risks, and initiatives to leadership

Requirements:
- Bachelor's degree or equivalent experience in a relevant discipline
- Eight or more years supporting enterprise network services
- Three or more years directly managing teams
- Knowledge of LAN, WAN, SD-WAN, routing, and switching
- Experience managing SLAs, KPIs, vendors, and service providers Bring network leadership, incident response, lifecycle planning, and stakeholder management experience to TD's enterprise services.

📌 Network Service Delivery Manager (Toronto)
🏢 S.i. Systems
📍 Toronto