MongoDB seeks a Technical Services Engineer in Toronto with database expertise and advanced troubleshooting skills. This hybrid role requires three office days weekly. As an Associate Technical Services Engineer II, you will help customers build and operate reliable MongoDB applications and deployments. You will support database server, drivers, Atlas, Cloud Manager, Compass, and related services. The work combines structured problem solving, customer service, and technical communication.

Key Responsibilities
- Resolve customer questions about architecture, performance, recovery, and security
- Identify root causes across large-scale, data-intensive environments
- Advise customers on MongoDB operating practices at scale




- Represent customer needs to product management and development teams
- Develop performance, benchmarking, and diagnostic support tools

Requirements:
- Experience with database architecture, distributed systems, or systems administration
- Advanced diagnostic and troubleshooting skills
- Excellent written and verbal communication skills
- Ability to remain calm while solving real-time problems
- Willingness to rapidly learn current technical skills Apply your database, troubleshooting, and customer service expertise as a MongoDB Technical Services Engineer in Toronto.

📌 Technical Services Engineer MongoDB Toronto
🏢 Inested
📍 Toronto