Lead technical program management at The Salvation Army, aligning enterprise systems, software delivery, and transformation initiatives across a complex organization. The Director, Program Management leads Program and Project Managers in a highly technical, matrixed workplace. This hands-on leader coordinates IT workstreams, manages dependencies, and connects technical plans with strategic objectives. The role supports integration, scalability, high availability, adoption, and mission-focused technology delivery. Key Responsibilities:

Align technical roadmaps with The Salvation Army’s strategic objectives Coordinate IT workstreams, dependencies, risks, and issue resolution Establish dashboards, reporting, and executive briefings Implement agile,



scalable project management frameworks Coach Program and Project Managers toward accountable delivery Requirements:

Seven to ten years leading IT Program or Project Managers Technical background in enterprise systems design and software development Experience implementing enterprise systems such as Workday or Salesforce Experience managing complex software projects across multidisciplinary teams Strong communication, collaboration, and change management skills Bring technical leadership, enterprise implementation expertise, and data-driven program management to The Salvation Army’s transformation agenda.

📌 Technical Program Management Director (Toronto)
🏢 The Salvation Army
📍 Toronto