Salesforce and campaign operations define this Marketing Operations Manager role at Rogers in Ottawa, Ontario, with onsite work and up to 10% travel. The Marketing Operations Manager oversees operational execution, governance, reporting, and optimization for marketing-generated leads and campaigns across Rogers Business. This role supports Enterprise, SMB, Dealer/Partner, Retail, Digital, and Base programs. It partners with Marketing, Sales, Product, Digital, Technology, and Sales Operations teams.

Key Responsibilities
- Manage end-to-end campaign operations and launch coordination
- Maintain Salesforce campaign structures, routing rules, and workflows
- Govern lead ownership, distribution, assignment, and data quality
- Support Salesforce enhancements, releases, testing, and adoption




- Train users on lead management, Salesforce, and reporting tools

Requirements:
- Five-plus years in Marketing Operations, CRM Operations, Sales Operations, Lead Management, or Analytics
- Advanced Salesforce CRM knowledge and campaign experience
- Power BI dashboard development and business reporting experience
- Advanced Excel and data analysis capabilities
- Marketing automation and process automation experience Bring Salesforce expertise, campaign governance, and lead management experience to Rogers’ Marketing Operations team in Ottawa.

📌 Marketing Operations Manager Salesforce (Toronto)
🏢 Rogers Communications
📍 Toronto