We are seeking a highly organized, proactive Invoicing & Support Coordinator to join our growing wellness company. This role is central to our daily operations and requires strong attention to detail, excellent multitasking skills, and a positive, professional attitude.

Key Responsibilities

- Process a high volume of invoices and orders accurately and on time

- Ensure same-day order processing, including rush orders

- Calculate shipping rates and finalize shipments

- Coordinate invoicing, payments, and shipping details

- Act as the primary liaison between sales and shipping teams

- Take customer orders by phone and process payments

- Answer phones and enter data into the CRM

- Reconcile credit cards and customer accounts

- Conduct basic cost analysis of products

- Create product codes and update pricing in Shopify and QuickBooks :

- Assist with shipping, including picking and packing orders





- Support light production tasks (labelling, filling, etc.)

- Order supplies and help maintain inventory levels

Qualifications :

- Strong numerical skills with high attention to detail
- Experience with QuickBooks or other accounting systems
- Proficient with Shopify , POS systems, CRMs, and Excel
- Familiarity with sales order processing and shipping procedures
- Clear communication skills and a consistently positive disposition

This position is the operational hub of our company. We are looking for a reliable, team-oriented individual with excellent energy who thrives in a fast-paced environment.

Pay: $40,000.00-$60,000.00 per year

Benefits :

- Extended health care

Work Location: In person

📌 Invoicing & Support Coordinator (Vancouver)
🏢 Colour Energy
📍 Vancouver