Job Summary

Duties

- Lead and manage the service department team to achieve operational goals and maintain high standards of customer service.
- Not limitid to; Overseeing daily service operations, responsible for the daily revenue that the team does, monitoring invoices/jobs daily, inventory in the trucks, lead team meetings. Reports to GM.
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients.
- Implement the upselling strategies to promote additional services and products to customers.
- Maintain accurate records of service transactions, including cash handling procedures.
- Collaborate with sales teams to identify opportunities for cross-selling services and enhancing overall performance.
- Monitor inventory levels of parts and supplies, ensuring adequate stock for efficient operations.

Experience





- Proven experience in a customer service role or management.
- Excellent communication skills with the ability to engage effectively with customers and team members.
- Demonstrated leadership abilities with a focus on team development and performance improvement.

Join our team as a Service Manager where you can make a significant impact on our customers' experiences while leading a dynamic team in a quick-paced environment.

Job Types : Full-time, Permanent

Pay: Up to $70,000.00 per year

Benefits :

- Company pension
- Dental care
- Extended health care
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Experience :

- HVAC: 2 years (required)

Work Location: In person

📌 Service Manager (Winnipeg)
🏢 Abundant Air
📍 Winnipeg