We are seeking a reliable and detail-oriented Dry Cleaning Boutique Manager to oversee the daily operations of our store. This role is ideal for someone with strong organizational skills, customer service experience, and knowledge of garment care.
You will be responsible for managing staff, ensuring quality control of cleaned garments, and maintaining a clean, efficient, and customer-friendly environment.
Key Responsibilities
- Oversee daily operations of the dry cleaning boutique, including opening and closing
- Supervise and train staff on customer service and garment handling procedures
- Inspect garments for quality control before and after cleaning
- Manage order intake, tagging, and tracking of customer items
- Coordinate dry cleaning and laundry processes to ensure timely turnaround
- Handle customer inquiries, concerns, and special garment care requests
- Maintain store cleanliness, organization, and presentation at all times
- Manage inventory of cleaning supplies and packaging materials
- Handle scheduling, sales tracking, and daily reporting
- Ensure compliance with health, safety, and garment care standards
Qualifications
- Previous experience in dry cleaning, laundry services, or garment care preferred
- Retail or customer service management experience is an asset
- Strong attention to detail and ability to handle delicate garments
- Excellent communication and leadership skills
- Ability to multitask in a fast-paced workplace
- Knowledge of fabrics, stains, and cleaning techniques is highly desirable
What We’re Looking For
- A hands-on leader who is organized and dependable
- Someone who takes pride in cleanliness and presentation
- A customer-focused skilled who ensures high-quality service