Company : Ralcomm (Authorized TELUS & Koodo Dealer)
About Ralcomm
Ralcomm is a trusted authorized dealership for TELUS and Koodo, dedicated to delivering outstanding wireless solutions and exceptional customer experiences. We pride ourselves on a positive team culture, strong product knowledge, and helping customers find the right solutions for their needs.
Position Overview
We are currently seeking a motivated and customer-focused Inside Sales Representative to join our team. In this role, you will engage with customers in-store and over the phone, promote TELUS and Koodo products and services, and drive sales while delivering an excellent customer experience.
Key Responsibilities
- Engage with customers to understand their needs and recommend TELUS/Koodo products and plans
- Actively sell wireless devices, accessories, and services
- Maintain strong product knowledge to confidently explain features and benefits
- Achieve individual and team sales targets
- Process activations, upgrades, and account changes accurately
- Provide outstanding customer service before and after the sale
- Maintain a clean, organized, and professional sales environment
- Store merchandising and operational tasks
- Using a CRM to complete outbound calling campaigns and managing customer relationships
Qualifications & Skills
- Previous sales or customer service experience (telecom experience is an asset but not required)
- Strong communication and interpersonal skills
- Goal-driven with a positive attitude and strong work ethic
- Comfortable working with sales targets and performance metrics
- Basic computer skills and ability to learn recent systems quickly
- Ability to work independently as well as part of a team
What We Offer
- Uncapped competitive commission pay
- Ongoing training and product education
- Contests, sales incentives and spiffs
- Employee discounts on TELUS/Koodo products and services
- Extended Health Benefits
How to Apply
We're committed to helping our customers find technology solutions that genuinely meet their needs. As an Inside Sales Representative, you'll play an important role in growing our business while developing valuable sales and technology expertise.
Pay: $40,000.00-$60,000.00 per year
Benefits :
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
📌 Inside Sales Representative (Leduc)
🏢 Ralcomm
📍 Leduc