Job Summary

The Parts Manager leads the day-to-day operations of the dealership's parts department by supervising staff, maintaining inventory accuracy, supporting service technicians and retail customers, and ensuring departmental goals are achieved. The role focuses on operational efficiency, customer satisfaction, inventory management, and financial performance

Responsibilities

- Supervise and coach parts advisors.
- Ensure prompt and accurate parts supply to the service department.
- Assist retail and wholesale customers with parts inquiries.
- Monitor inventory levels and maintain appropriate stock.
- Manage parts ordering, receiving, returns, and warranty parts.
- Maintain inventory accuracy through regular cycle counts.
- Minimize obsolete and aged inventory.
- Ensure proper storage, labeling, and housekeeping standards.
- Monitor daily sales and gross profit performance.
- Resolve customer complaints promptly and professionally.




- Ensure compliance with manufacturer and dealership policies including RIM
- Train and develop team members.
- Prepare departmental reports and performance summaries.
- Promote a safe and organized working environment.

Requirements

Required: Practical skills in purchasing, procurement, sourcing, negotiation, demand planning, data entry, and customer service, with the organization and communication needed to manage parts and coordinate supply chain activity. Mechanical knowledge supports accurate parts identification and fulfillment.

Preferred: Dealership experience in managing wide-ranging inventory and supporting efficient parts workflows.

Pay: $50,000.00-$70,000.00 per year

Benefits:

- Company pension
- Dental care
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Parts Manager (Summerside)
🏢 D. Alex MacDonald Ford
📍 Summerside