Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
This post is to replace an existing position. Availability on weekends and overnight is required.
Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services:



Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. Previous experience in a customer-focused industry

- Commitment to delivering a high level of customer service
- Robust level of computer proficiency

Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

~ Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at View email address on canada.jobradars.com.

📌 Night Guest Services Agent - Part time (Toronto)
🏢 Hilton
📍 Toronto