The Administrative Assistant in our Disability Management Services Office (DMSO) in Montreal will be responsible for supporting the team with the day to day administrative functions for disability claimants.
Process emails and data entry
Identify documents related to claims
Index documents to claims
Update databases of claimants, providers, suppliers
Handle routine telephone inquiries
Process claims for reimbursement of medical expenses
Communicate with claimants or external providers by phone or in writing
Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
Proficient user in MS Office including Outlook, Word, Excel
Strong typing and data entry skills
Well developed organizational and time management skills
Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website.



The cost of submitting these checks will be covered by Canada Life.
This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Flexible health and dental perks,plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.
All information provided will be handledin accordance withapplicable laws and Canada Life policies.

📌 ADMINISTRATIVE ASSISTANT (Bilingual) Permanent Full-Time (Montreal)
🏢 Canada Life Group
📍 Montreal