Overview

Languages
English
Education
~ College/CEGEP

Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
~ Internet Service Provider (ISP)

Responsibilities
Tasks
Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Install cable modems and software to enable Internet access
Experience and specialization
Computer and technology knowledge
Networking software
Networking hardware
Internet
Mac OS
MS Office
MS Windows

TCP/IP

Wireless networks
Equipment and machinery experience
~ Routers

Benefits
Health benefits
Dental plan
Health care plan
Vision care perks
Financial benefits
~ Life insurance

Other benefits
Free parking available
Other benefits
Team building opportunities

📌 Remote Support Analyst (North York)
🏢 Carrytel
📍 North York