Its centralized platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, through an autonomous agentic workforce that learns, adapts, and augments with every decision. The AI-native platform, combined with the largest supply chain knowledge asset, empowers 550+ global customers, including 150 Fortune 500 and 80+ government and defense industrial organizations, to act first. Exiger is FedRAMP® authorized and a 2x Leader in Gartner® Magic Quadrant™ for Supplier Risk Management.

Implementation Manager

We’re looking for a strategic and collaborative Implementation Manager with deep expertise in risk management to join our team. This role will lead complex enterprise deployments of Exiger’s cutting-edge SaaS platforms, helping clients operationalize supply chain risk management at scale. You'll serve as a subject matter expert and act as a trusted partner to global organizations, enabling them to visualize, assess, and mitigate risks across their extended supply networks.

Lead strategic, client-facing implementations of Exiger’s risk intelligence platforms for large enterprise clients across industries

Collaborate closely with Sales, Product, and Client Services teams to translate client objectives into actionable implementation strategies

Act as a process expert—translating client needs into platform design decisions and risk mitigation strategies

Develop and deliver supply chain risk frameworks that align with client-specific compliance, resilience, and ESG goals

Support team members, fostering professional growth and ensuring alignment with best practices in Implementation and supply chain risk

Document and continuously improve internal processes to streamline future implementations and enhance client satisfaction

Act as a feedback loop between clients and internal teams to inform platform enhancements based on real-world use cases and risk scenarios





3-5 years of experience in supply chain operations, process optimization, and enterprise technology implementation

- Proven experience in applying data-driven approaches to risk management and mitigation
- Strong understanding of supplier onboarding, risk assessment, and lifecycle management
- Demonstrated success managing complex, cross-functional implementations with external stakeholders in high-stakes environments
- Ability to synthesize complex supply chain data and turn it into actionable insights for clients
- Familiarity with SaaS platforms and tools like Salesforce, SAP, or other ERP plus project management systems
- Bachelor's degree required; MBA, Supply Chain certification (e.g., High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
- Industry leading health, vision, and dental perks
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 100,000-110,000 CAD annually, depending on qualifications.

Exiger is named a Leader in the Gartner ®Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.

📌 Deployment and Implementation Manager (Toronto)
🏢 Exiger
📍 Toronto