Lead retail operations at Reitmans in Hazeldean Mall, using team coaching and customer service skills in a full time permanent position. Reporting to the Store Manager, the Assistant Store Manager supports daily operations and motivates the team. You will monitor KPIs, strengthen customer experiences, and contribute to store performance. The position also covers hiring, training, inventory, merchandising, scheduling, and omnichannel initiatives.

Key Responsibilities:

Coach team members on the sales floor

Prioritize customer satisfaction and service standards

Monitor KPIs and recommend performance actions

Support hiring, onboarding, training, and succession planning

Manage inventory, merchandising, scheduling, and floor coverage

Requirements:

Two or more years managing or supervising retail teams

Proven ability to lead teams toward objectives

Strong organization, planning, and prioritization skills

Proficiency in POS, ERP, ATS, and Microsoft Office

High school diploma and flexible evening availability

Bring retail leadership, fashion knowledge, and customer-focused execution to Assistant Store Manager responsibilities at Reitmans Hazeldean Mall.

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📌 Full Time Assistant Retail Store Manager (Ottawa)
🏢 Reitmans ( Canada
📍 Ottawa