Remote Support Analyst (Delta)

Remote Support Analyst (Delta)

06 Nov
|
OMIKAN TECHNOLOGIES
|
Delta

06 Nov

OMIKAN TECHNOLOGIES

Delta

Overview

Languages
English
Education
~ College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service

📌 Remote Support Analyst (Delta)
🏢 OMIKAN TECHNOLOGIES
📍 Delta

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