Build IHG agency partnerships across Eastern Canada through luxury account planning, relationship development, and coordinated hotel sales support. This Global Luxury & Lifestyle Sales Director oversees luxury agency accounts and identifies opportunities for increased conversion and revenue. The position develops relationships throughout customer organizations, including senior management, decision makers, and support teams. It also coordinates client needs with IHG hotels and sales teams across the portfolio.

Assess account opportunities and execute IHG account plans

Network with decision makers and agency contacts

Handle customer queries and resolve account issues

Monitor competitor activity and share market information

Knowledge of IHG products, rates, and marketing programs

In-depth understanding of sales principles and techniques

Ability to develop senior customer management relationships

Salesforce knowledge is advantageous

Apply luxury agency expertise and strategic relationship management to expand IHG hotel opportunities across Canada.

#

📌 Account Manager Grocery (Toronto)
🏢 InterContinental Hotels Group
📍 Toronto