We are seeking a professional, organized, and friendly Medical Office Assistant (MOA) to join our primary care clinic part time, with the potential for full-time opportunity. The ideal candidate will have recent experience working in a medical office, strong administrative and communication skills, and the ability to work efficiently in a fast-paced environment while providing excellent patient care and customer service.

Expected Start Date: December 1st, 2026

Responsibilities

- Greet and check in patients while providing a welcoming and professional experience.
- Schedule appointments and efficiently manage the physician's and clinic's appointment calendars.
- Answer telephone calls and respond to patient inquiries in a professional and courteous manner.
- Maintain accurate patient records and update patient information as required.
- Assist with insurance verification, billing processes, and other administrative procedures.
- Coordinate referrals to specialists and assist with appropriate follow-up.
- Perform general administrative duties, including filing, faxing, scanning, and document management.
- Maintain the cleanliness, organization, and skilled appearance of the reception and waiting areas.
- Assist physicians and clinic staff with administrative tasks as needed.
- Ensure patient confidentiality and maintain privacy in accordance with clinic policies and procedures.

Qualifications

- Grade 12,



plus two (2) years’ recent related experience, or an equivalent combination of education, training, and experience.

Skills & Knowledge

- Familiarity with Electronic Medical Record (EMR) systems is required; experience with Myle is an asset.
- Fluent in Punjabi
- Ability to type 45 w.p.m.
- Knowledge of medical terminology
- Proficiency with Microsoft Office & G-Suite.
- Strong administrative, organizational, and technological skills.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
- Strong attention to detail and accuracy in data entry and record keeping.
- A professional, reliable, and positive demeanor with a commitment to providing exceptional patient service.
- Ability to work independently as well as collaboratively as part of a team.

How to Apply

Please do not call the office regarding this position. Interested candidates must apply directly through Indeed. Only shortlisted candidates will be contacted.

Pay: From $18.25 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

- Flexible schedule
- Paid time off

Education:

- Secondary School (required)

Experience:

- Medical office: 2 years (required)

Language:

- Punjabi (required)

Work Location: In person

📌 Medical Office Assistant (Clearbrook)
🏢 Community Medical Clinic
📍 Clearbrook