Join our team!

Founded in 2009, Active Baby is a premium local baby store, with 3 store locations in Great Vancouver. Active Baby is a local, family-owned business, committed to supplying local families with specially curated, top-rated baby gear, stylish baby clothing, accessories, and hand-picked baby essentials.

We are looking for passionate and motivated people to join our team to help local parents, grandparents, and gift-givers with their baby products purchases. We work in a positive and productive environment with a clear focus on offering engaging and educational customer services.

website: www.activebaby.ca

Instagram: https://www.instagram.com/activebaby_ca/

Why work for Active Baby

This is a great opportunity to join a growing company on the ground floor. As we are a small family business ourselves, all our team members work closely, with the goal to grow the business both locally and online.

The most important quality we are looking for from you:

- Friendly and outgoing, desire to help customers in all situations
- Positive attitude with strong work ethics
- Reliable and has attention to details
- Organized and exhibit great follow up skills
- Has strong motivation to learn new knowledge
- Be able to solve problems independently
- Can work on weekends

The Process

If you think this sounds like a good fit for you, please prepare a formal cover letter that describes why you would be the best fit for this role among all other candidates.

If you are interested in joining us, please forward us your cover letter and resume.

Thank you for your interest in working with us, however, only shortlisted candidates will be contacted.

Job Type / Category

We are looking for a Full Time candidate who has a passion for Customer Service but also a passion for Social Media .



We are looking for someone who is happy to show their faces on Instagram and Facebook when new products arrive and has a creative side to make fun eye catching Reels.

Work Hours:

- store hours (10 am - 6 pm)
- Sundays & Holidays (11am - 5pm)

Please note, weekend availability is essential for this role.

Role & Responsibilities:

- Greet customers on the floor and over the phone
- Advise and recommend the right merchandise for customers’ needs
- Possess thorough product knowledge to answer questions and explain features and benefits
- Can sustain good relationships with customers and build trust in them with consistent and reliable customer services
- Handle returns and issues with previous purchases
- Prepare merchandise for sale
- Assist in the display of merchandise
- Follow up with customers and potential customers by phone
- Process customer payments
- Maintaining a strong understanding and descriptions of current products
- Physically fit to handle moving 25lb+ boxes (boxes for car seat or strollers)

Company Profile

Active Baby is owned and founded by the husband and wife team, Chen and July in 2009 in North Vancouver. The store has been a highly popular community-based baby store.

Why work for Active Baby

This is a great opportunity to apply your experience and expertise to work side-by-side with store owners and the staff team to grow the company altogether.

As we are a small family business, all our team members work closely, with the goal to grow the business both locally and online.

We look forward to the opportunity to work with you. The staff at Active Baby is our most valuable resource. Our continued success in providing our customers the best shopping experience and customer service depends on having quality people like you.

Pay: $18.25-$18.75 per hour

Perks:

- Dental care
- Extended health care
- Store discount

Work Location: In person

📌 Sales Floor / Social Media Associate (Langley)
🏢 Active Baby
📍 Langley