Veterinary Assistant / Receptionist Job Overview

Join our dynamic veterinary team as a Veterinary Assistant/Receptionist, where your enthusiasm, dedication, and love for animals will make a real difference in the lives of pets and their owners.

This position combines front-desk reception responsibilities with hands-on animal care and clinical support. You will be the friendly face of our clinic, welcoming clients, managing appointments, answering inquiries, maintaining patient records, and assisting our veterinary team with daily clinical activities.

We are looking for a reliable, compassionate, and motivated individual who can work efficiently in a rapid-paced veterinary environment while providing excellent customer service and quality patient care.

A minimum of 6 months of previous experience in a veterinary clinic, animal hospital, veterinary laboratory, or a related animal-care setting is required.

Duties and Responsibilities

- Greet clients warmly and professionally, schedule appointments, and manage the reception area efficiently.
- Answer incoming phone calls, respond to client inquiries, and provide accurate information about veterinary services.
- Assist veterinarians and veterinary technicians with animal restraint, sample collection, and basic clinical procedures.
- Maintain accurate and organized patient records, update medical histories, and enter medical information into the practice management software.
- Process payments, prepare invoices, and handle billing transactions.
- Assist with laboratory tasks, including sample collection, preparation, and processing to support diagnostic testing.
- Help maintain cleanliness and organization of examination rooms, treatment areas, kennels, and laboratory equipment.
- Communicate effectively with pet owners regarding appointment scheduling, discharge instructions, medications, and follow-up care.




- Monitor patients during their stay and provide appropriate assistance with feeding, handling, and general care.
- Support the veterinary team with daily clinic operations and other assigned responsibilities.

Requirements and Qualifications

- Minimum 6 months of previous work experience in a veterinary clinic, animal hospital, veterinary laboratory, or related animal-care setting is mandatory.
- Previous laboratory experience or familiarity with veterinary laboratory procedures is highly desirable.
- Basic knowledge of veterinary terminology, animal handling, and patient care.
- Experience with veterinary practice management software is an asset.
- Strong organizational skills and the ability to multitask in a busy, fast-paced environment.
- Excellent verbal and written communication skills.
- Professional, friendly, and compassionate approach when dealing with clients, animals, and colleagues.
- Ability to work independently as well as part of a team.
- Ability to stand for extended periods and perform physical tasks associated with animal handling and patient care.
- Flexibility to work varied shifts, including evenings and weekends when required.

What We Offer

- A friendly, supportive, and professional working environment.
- Opportunities to develop veterinary clinical and laboratory skills.
- Hands-on experience working alongside an experienced veterinary team.
- Opportunities for professional growth and development.

How to Apply

If you are passionate about animal care, enjoy interacting with people, and have at least 6 months of relevant experience, we would love to hear from you.

Please submit your resume highlighting your previous veterinary or animal-care experience and relevant qualifications.

We look forward to welcoming a dedicated and enthusiastic individual to our veterinary team!

Pay: $18.25-$20.00 per hour

Work Location: In person

📌 Veterinary Assistant/Receptionist (Chilliwack)
🏢 Promontory Animal Hospital
📍 Chilliwack