We are a busy automotive collision repair facility seeking a reliable, organized, and detail-oriented Customer Service & Administrative Coordinator to join our team.

The ideal candidate is professional, customer-focused, and comfortable handling a variety of administrative, accounting, and front-office responsibilities in a fast-paced setting.

Key Responsibilities

Accounting & Administration

- Manage day-to-day accounts receivable (AR) and accounts payable (AP).
- Prepare and process customer invoices, vendor bills, and payments.
- Monitor outstanding balances and follow up on payments.
- Perform daily data entry and maintain accurate records.
- Assist with billing, payment reconciliation, and basic bookkeeping.
- Maintain organized customer, vendor, and repair order records.
- Support management with general administrative tasks and reporting.

Customer Service & Front Desk

- Greet customers and assist with vehicle drop-offs and pick-ups.
- Answer incoming phone calls, emails, and customer inquiries.
- Schedule appointments and provide customers with repair status updates.
- Communicate with insurance companies, vendors, and internal team members.
- Assist with insurance documentation and repair-related paperwork.
- Provide professional and friendly customer service.

Vehicle Photography & Documentation

- Take clear and detailed photographs of customer vehicles during intake.
- Document existing damage and overall vehicle condition.




- Upload and organize vehicle photographs in the shop management system.
- Ensure all vehicle intake documentation is accurate and complete.
- Assist with additional vehicle photography throughout the repair process as needed.

Qualifications

- Previous experience in customer service, office administration, or accounting support.
- Familiarity with invoicing, billing, accounts payable, and accounts receivable.
- Strong computer skills, including Microsoft Office and Excel.
- Excellent communication, organizational, and multitasking abilities.
- Strong attention to detail and accuracy.
- Ability to work independently and prioritize tasks.
- Comfortable taking vehicle photographs using a smartphone or tablet.
- Experience in an automotive body shop, collision repair facility, or dealership is an asset.
- Experience with QuickBooks or automotive management software is an asset.

What We Offer

- Full-time, permanent employment.
- Competitive compensation based on experience.
- Supportive and collaborative work environment.
- Opportunities for professional growth.

How to Apply

Interested candidates are encouraged to submit their resume highlighting relevant customer service, administrative, and accounting experience.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Pay: $17.95-$24.95 per hour

Expected hours: No less than 40.0 per week

Work Location: In person

📌 Customer Service & Administrative Coordinator – Automotive Body Shop (Toronto)
🏢 The Collision Centre
📍 Toronto