We are currently seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team.

The successful candidate will be responsible for processing customer orders, responding to inquiries, resolving order-related issues, and ensuring a high level of customer satisfaction. This role requires strong communication, organizational, and problem-solving skills, along with the ability to work efficiently in a fast-paced environment.

What's in it for you:
✅ On agency payroll
✅ $22.00/hour

✅ Monday to Friday | 8:30 AM – 4:30 PM

Key responsibilities of the position include:

- Process and verify customer orders for accuracy.
- Respond to customer inquiries and resolve order-related issues.
- Process order changes and maintain accurate customer records.
- Communicate with internal departments to ensure smooth order processing.
- Handle customer concerns professionally and efficiently.
- Prepare reports and assist with administrative tasks.




- Maintain a high level of customer satisfaction.

The ideal candidate will have the following attributes:

- 5 years of experience in administrative and customer service - required
- Robust customer service and communication skills
- Reliable, flexible, and team-oriented
- Basic Microsoft Office and computer skills
- Experience with CRM systems is an asset.
- Ability to multitask and work in a fast-paced environment.

Job Type: Full-time

Pay: $22.00 per hour

Application question(s):

- We're only accepting applicants in the Greater Toronto Area at this time. Where are you located? (Please enter the first three digits of your postal code)
- Do you have a valid driver's licence and access to a car?

Experience:

- Customer service: 5 years (required)
- CRM systems: 1 year (preferred)
- Administrative Office: 5 years (preferred)

Work Location: In person

📌 Administrative Assistant/Customer Service Representative (Aurora)
🏢 Express Employment Professionals
📍 Aurora