Job Summary: The Office Manager leads our Business Administration team and is the people-focused manager of the office. You will put our HR policies into practice day to day, from onboarding and attendance to performance review administration, support staffing and recruitment, and run the office so that every team has a well-organized place to work. You will supervise a Business Administration Coordinator and a Business Administration Assistant and report to senior management.

Key Responsibilities:

- Carry out HR processes in the office: onboarding and offboarding, probation tracking, employment contracts and documents, attendance and leave records, and personnel files.
- Explain HR policies and changes to employees, answer day-to-day HR questions, and escalate matters that need a decision.
- Keep accurate, confidential personnel records in our HR system and physical files, in line with company policy and BC employment standards.
- Maintain the office position list, reporting lines, and role descriptions, and work with team leaders to adjust workloads and staffing within approved limits.
- Coordinate recruitment logistics with hiring managers, including job postings, interview scheduling, and offer documents.
- Organize quarterly performance review cycles with our HR department: schedule reviews, issue forms, follow up on completion, and consolidate results.
- Provide managers with objective input on attendance and day-to-day performance; managers remain the reviewers.
- Supervise, coach, and develop the Business Administration Coordinator and Assistant; set priorities and conduct their performance reviews.
- Make sure the team's procedures, records, and administrative support are delivered on time and to standard.
- Review weekly reports from your team and follow issues through to closure.




- Manage day-to-day office operations: workspace, supplies, equipment, mail, visitors, and travel support.
- Manage office service vendors and leases within budget, and maintain contracts and records.
- Oversee workplace health, safety, and security, and ensure compliance with building and regulatory requirements.
- Prepare and monitor the office administration budget and report on variances.
- Prepare regular reports on headcount, attendance, probation and contract status, and office expenses.

Qualifications:

- Bachelor's degree in Business Administration, Human Resources, Management, or a related field.
- At least 5 years of experience in office administration or HR administration, including at least 2 years supervising administrative staff.
- Working knowledge of HR administration (onboarding, attendance and leave, personnel records, performance reviews) and BC employment standards.
- Proficiency in Microsoft Office and experience with HR or business administration systems.
- Proven ability to lead, coach, and motivate a small team.
- Excellent written and verbal communication, with the discretion to handle confidential matters.
- Strong organization and time management, with the ability to run several processes and deadlines at once.
- Fair, objective, and detail-oriented, with a practical approach to solving workplace and staffing issues.

Job Types: Full-time, Permanent

Pay: $70,000.00-$75,000.00 per year

Perks:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Education:

- Bachelor's Degree (required)

Experience:

- Business Administration: 5 years (required)
- supervising administrative staff: 2 years (required)
- HR-Performance Appraisal, Administration Management: 5 years (required)

Work Location: In person

📌 Office Manager (Vancouver)
🏢 Coast Fraser Enterprises
📍 Vancouver