Collections Specialist:
On behalf of our client, Procom is searching for a Collections Specialist for a temporary role.

Collections Specialist - Job Description:
The Collections Specialist will manage daily follow-up across a large B2B portfolio for hardware, software, and services, including collection calls and emails, invoice submission through customer portals, and follow-up on payment commitments. The successful candidate will work closely with customers and internal teams to resolve payment delays and support cash flow.

Collections Specialist - Responsibilities:

- Manage an assigned portfolio of customer accounts, including regular follow-up on past-due invoices and payment commitments
- Submit invoices and supporting documents through customer portals, track submissions and rejections
- Perform customer account reconciliations and resolve unapplied cash, short payments, deductions, and billing discrepancies
- Send customer statements and invoice copies as needed
- Use Salesforce to review order details and flag potential billing or tax discrepancies
- Partner with Sales, Customer Service, Operations, and O2C to resolve billing issues
- Escalate overdue balances and unresolved issues to the manager

Collections Specialist - Mandatory Skills:

- Post-secondary education in Business Administration, Accounting, Finance, or related discipline




- Three to five years of experience in accounting, accounts receivable, credit, or collections environment
- Working knowledge of credit and collections practices and accounts receivable processes
- Experience with ERP and accounting systems; experience with LN or similar systems is an asset
- Advanced Microsoft Office skills, particularly Excel
- Strong analytical, critical thinking, problem-solving, and decision-making skills
- Excellent communication and interpersonal skills

Collections Specialist – Nice-to-Have Skills:

- Experience in a high technology, software products, manufacturing, or project-based setting
- Experience with customer portals like Coupa and SAP Ariba
- Salesforce knowledge
- Familiarity with generally accepted accounting principles and IFRS concepts
- Ability to manage confidential information with professionalism

Collections Specialist – Assignment Length:
3 month contract

Collections Specialist - Start Date:
ASAP.

Collections Specialist - Assignment Location:
Iroquois, Ontario, Canada – Remote position.

This posting is for an existing vacancy.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.

📌 Collections Specialist (Ontario)
🏢 Procom
📍 Ontario