About Us
Ottawa Foyers Partage is a non-profit / community-based organization supporting people with developmental disabilities to live full, inclusive lives in their communities. Guided by values of dignity, choice, and person-centred support, we’re seeking a compassionate and organized Supervisor to lead a team of Direct Support Professionals. This position reports to the Program Director.

Job Description

- Oversee the day-to-day operations of assigned programs, ensuring safe, effective, and consistent service delivery, appropriate staffing, and compliance with organizational expectations.
- Supervise, coach, and support a team of Direct Support Professionals (DSPs), establishing clear expectations, addressing performance concerns, and ensuring the delivery of high-quality, person-centred support.
- Collaborate with the management team to identify operational challenges, implement improvements, and promote consistent practices across the organization.
- Oversee the development, implementation, and review of Individual Support Plans (ISPs), ensuring goals reflect each person’s interests, choices, and needs.
- Ensure compliance with provincial regulations and quality standards (e.g., Ontario’s Quality Assurance Measures), agency policies, and accreditation requirements.
- Monitor medication administration practices, health care plans, and documentation for accuracy and completeness.
- Coordinate with families, guardians, clinicians, and community partners to support each person’s well-being.
- Respond to serious occurrences and incidents, complete required reporting, and lead debriefs with staff.
- Support the use of positive,



proactive approaches to behaviour and ensure behaviour support plans are followed as written.
- Manage staff schedules, payroll approval, and budgets for assigned locations
- Recruit, orient, and train new staff; conduct performance reviews and support professional development.
- Participate in an on-call rotation to provide after-hours support (evenings and weekends).

Required Qualifications

- Post-Secondary Diploma or Degree from a recognized college or university in Developmental Services, Social Services, Psychology, Behavioural Science, Social Work, or a related field (or equivalent combination of education and experience).
- A minimum of 3 years of previous supervisory or management experience, including experience leading teams, providing staff coaching, managing performance, and addressing workplace concerns.
- Solid knowledge of person-centered planning, trauma-informed care, and inclusive practices.
- Experience supporting individuals with mental health challenges, complex support needs, and/or dual diagnoses.
- Strong communication, interpersonal, organizational, conflict resolution, and problem-solving skills.
- Current certifications in Standard First Aid and CPR (Level C).
- Clear Vulnerable Sector Check.
- Valid driver’s license and access to a reliable vehicle
- Proficiency with electronic documentation systems and Microsoft Office applications.




- Flexibility to work outside regular business hours, including occasional evenings and weekends, and to respond to urgent operational needs.

Preferred Qualifications

- Knowledge of Ontario's developmental services sector, including Ministry of Children, Community and Social Services (MCCSS) requirements and Quality Assurance Measures (QAM).
- Knowledge of applicable legislation, including the Occupational Health and Safety Act, Employment Standards Act, and Accessibility for Ontarians with Disabilities Act.
- Experience developing, implementing, and monitoring individualized support plans and behavioural support strategies.
- Experience working in a unionized environment.

What We Offer

- Competitive salary and annual wage increases/step grid
- Comprehensive health, dental, and vision benefits
- RRSP matching
- Three weeks of paid vacation to start
- Paid sick time
- Paid training and ongoing professional development
- Meaningful work alongside a dedicated, mission-driven team

How to Apply
Send your resume and cover letter to [email protected]. Please reply by November 13, 2026. We thank all applicants; only those selected for an interview will be contacted.

Ottawa Foyers Partage is committed to an inclusive, barrier-free workplace and welcomes applications from people with disabilities, Indigenous peoples, racialized individuals, and members of 2SLGBTQIA+ communities. Accommodation is available on request at every stage of the hiring process.

Pay: $34.90 per hour

Advantages:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Program Supervisor (Ottawa)
🏢 Ottawa Foyers Partage
📍 Ottawa