Temporary: December 2026 - October 2027

Hours: 20-25 per week (Negotiable, must be within hours of operation)

Job Overview

The Administrative Associate, Operations provides administrative, operational, client service, and compliance support to ensure the productive operation of the organization. This role serves as a key resource for contract administration, client onboarding, renewals management, compliance monitoring, reporting, database management, and internal operational processes.

Duties & Responsibilities

As an Administrative Associate, you will utilize your administrative expertise and technical proficiency with Microsoft 365, Airtable, SharePoint, and other business applications to support a broad range of operational functions, including but not limited to:

Contract Administration & Client Onboarding

- Prepare, revise, and maintain client engagement agreements and contract documentation.
- Create new client records and engagement files within Airtable, SharePoint, and other internal systems.
- Verify and update engagement details to ensure data accuracy and completeness.
- Maintain and update contract templates to reflect revised terms, conditions, and company standards.
- Participate in Canadian & UK client renewal meetings to provide administrative support, including notetaking
- Prepare and distribute renewal contracts, including follow up of outstanding renewals and escalate unresolved matters to the appropriate Sales or Project Management team.

UK Compliance Administration

- Perform Anti-Money Laundering (AML) compliance reviews for UK clients using Companies House, SmartSearch, and related compliance platforms.
- Request, review, track, and maintain required client compliance documentation.
- Monitor and maintain compliance updates for active clients

Reporting & Database Management

- Utilize Airtable CRM, Microsoft 365 (SharePoint, Teams, Excel, Word, Outlook),



and other business applications to prepare, compile, and maintain spreadsheets, dashboards, reports, presentations, and correspondence to support Admin, Sales and Operations.

Client Communication & Administrative Support

- Manage correspondence with clients via telephone, email, and virtual meeting platforms.
- Conduct client follow-up activities and assist with obtaining required documentation and authorizations, including CRA consents.
- Prepare cancellation notices and related communications as directed.
- Assist with office administration, special projects, and operational initiatives as required.

Social Event Coordinator

- Coordinate company social events, including venue and activities research and logistics

Qualifications & Requirements

- Exceptional attention to detail and commitment to accuracy.
- Strong organizational and time-management skills with the ability to effectively prioritize competing demands.
- Excellent written and verbal communication skills.
- Advanced proficiency in Microsoft Office 365, including Excel, Word, Outlook, Teams, and SharePoint.
- Experience using databases, CRM systems, and cloud-based applications; Airtable experience is considered a strong asset.
- Ability to maintain confidentiality and manage sensitive information with professionalism and discretion.
- Strong analytical, problem-solving, and process-oriented mindset.
- Previous experience in an administrative, operations, office management, or business support role preferred.
- Experience with contract administration, invoicing, compliance processes, or client services is considered an asset.

Preferred Attributes

- Highly dependable and self-motivated.
- Strong customer service orientation.
- Ability to work independently while collaborating effectively with cross-functional teams.

Pay: $21.00-$25.00 per hour

Expected hours: 20.0 – 25.0 per week

Work Location: Remote

📌 Administrative Associate, Operations (Greater Toronto Area)
🏢 RDP Associates
📍 Greater Toronto Area