06 Nov
|
The Career Foundation
|
North York
06 Nov
The Career Foundation
North York
About This Employment Chance
The Career Foundation is facilitating recruitment for this position on behalf of an external employer. The employer partner provides the job information and is responsible for its accuracy, any subsequent changes, compensation, employment terms and conditions, and all final hiring decisions.
About Your Application and Our Services
The Career Foundation is collecting and using the information you provide to receive and assess your application for this position, communicate with you about this recruitment process, and share relevant applicant information with the employer partner for hiring consideration. The employer partner makes all hiring decisions. We may also offer other employment opportunities and no-cost employment and training services, but those communications are optional and require a separate consent choice where applicable. Declining optional communications will not affect your application. Participation in our programs and services is voluntary.
Job Overview
The Server supports the Bistro team in providing an enjoyable dining experience for all guests by delivering excellent customer service and interacting with dining guests to suggest menu items that meet their needs. This position is responsible for establishing a rapport with Bistro guests and responding promptly and courteously to any requests or concerns they may have. This position reports directly to the Food & Beverage Supervisor at their assigned location..
Responsibilities
Guest Service & Dining Experience
- Provide friendly, professional, and attentive service to all Bistro guests, creating a welcoming and enjoyable dining experience.
- Interact with guests regularly, including arranging convenient seating, taking orders, and suggesting menu items that meet their needs
- Establish a rapport with Bistro guests and respond promptly and courteously to their requests or concerns
- Maintain thorough knowledge of the Bistro and Bar menus,
including food and beverage offerings, ingredients, and available substitutions, to confidently answer guest questions and make appropriate recommendations
- Maintain a strong understanding of daily specials, menu changes, and unavailable items to ensure guests receive accurate and up-to-date information
- Promote and engage Bistro guests in company promotions
- Maintain cleanliness of the dining area, tables, bar, and service stations throughout each shift
- Assist kitchen staff as needed
- Work collaboratively with the Bistro and Food & Beverage team to support efficient operations
- Assist with inventory counts as needed
- Process orders and payments in a timely and professional manner
Food Allergy and Dietary Awareness
- Maintain a thorough understanding of common allergens and available substitutions
- Accurately communicate guest allergy or dietary concerns to the kitchen staff and follow all required procedures to help prevent cross-contamination
- Respond promptly and appropriately if a guest reports an allergic reaction or expresses concern about an allergen
Responsible Alcohol Service
- Adhere to all applicable liquor and health laws and regulations and policies regarding the sale and service of alcohol
- Must check valid identification and confirm that guests meet legal age requirements before serving alcohol
- Ensure alcohol orders are accurately recorded and served in accordance with established portion, pricing, and service standards
- Monitor guests for signs of intoxication and take appropriate action when service should be refused or discontinued
- Must not serve alcohol to an intoxicated guest or knowingly permit the continued consumption of alcohol by intoxicated guests, and promptly notify the Food & Beverage Supervisor or Club General Manager when assistance is required
Qualifications
- Mandatory weekend availability
- Current Smart Serve Ontario certification is required
- WHMIS certification required, or the ability to complete the course; training provided
- Must be legally entitled to work in Canada
- At least 2 years of previous experience is required
- Excellent verbal communication and interpersonal skills required
- Demonstrated conflict and stress management skills required
- Ability to be a team player with a positive, can-do attitude
- Strong attention to cleanliness and detail
- Must be reliable and punctual
- Ability to work varied shifts including evenings, weekends, and holidays as needed
Preferred:
- Current Food Handler’s Certificate is an asset
- A genuine interest in food and beverage service or hospitality will be highly valued
Compensation
$18/hour + tips
Work Location and Application Details
Location: 2855 Chesswood Dr North York, ON M3J 2P6
Application Instructions: Apply through this job posting with resume
About The Career Foundation
The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and workforce development services to job seekers and employers. Operating since 1988 and now serving thousands of people annually, our no-cost services include job search assistance, career coaching, workshops, training opportunities, and other employment-related programs and supports designed to help job seekers and employers achieve their goals
For more information, visit www.CareerFoundation.com
Pay: From $18.00 per hour
Expected hours: No less than 20.0 per week
Benefits:
- On-site gym
Work Location: In person
📌 Server (North York)
🏢 The Career Foundation
📍 North York