Job Overview

The University of Regina Students’ Association (URSA) Front Desk & Operations Assistant supports smooth daily operations by serving as the primary face of the URSA front desk at the Dr. William Riddell Centre. Reporting to the Chief of Staff, this role assists students and visitors, manages cash and POS transactions, coordinates facility spaces and equipment loans, and provides essential logistical and administrative support for association programs and campus events.

Responsibilities

- Welcome students, faculty, and visitors at the front desk, respond to inquiries in person, by phone, and via email with tact, patience, and de-escalation skills, and assist members in navigating campus and association services.
- Operate POS systems, handle daily till balancing and cash drawer reconciliations, and prepare bank deposits for executive or finance review.
- Coordinate equipment loans and rentals for ratified student groups and internal teams, and manage room and lounge bookings for executive meetings and committee sessions.
- Maintain front office supply inventory, track usage, and prepare purchase orders for restocking while ensuring the front desk, meeting rooms, and student lounge areas remain tidy, accessible, and functional.
- Maintain organized physical and digital filing systems for official records, contracts, and policy documents, and accurately track and log incoming and outgoing mail and correspondence.




- Provide hands-on logistical support for major URSA initiatives and events (e.g., Welcome Week, elections, and AGMs), including signage, material distribution, and vendor coordination.

Skills

Required: Legal authorization to work in Canada and Saskatchewan; high school diploma or equivalent; robust verbal and written communication skills in English; proven customer service orientation; hands-on experience operating POS systems, handling cash/card transactions, and performing daily till balancing; working knowledge of Google Workspace (Gmail, Docs, Sheets, Drive, Calendar); strong organizational skills, attention to detail, and a commitment to maintaining confidentiality and fostering an inclusive, diverse campus community.

Preferred: Completed or in-progress post-secondary education (Diploma or Degree) in Business Administration, Public Administration, Communications, or a related field; previous experience in office administration, minute-taking, event support, or student association/campus environments.

Pay: $42,000.00 per year

Benefits:

- Casual dress
- Company events

Application question(s):

- Are you available to work on-site Monday to Friday, 8:00 AM – 5:00 PM at the University of Regina campus
- In 2–3 sentences, what approach do you take when de-escalating an upset, frustrated, or stressed student at the front desk?

Education:

- Secondary School (required)

Experience:

- cash handling and POS systems: 1 year (preferred)

Work Location: In person

📌 URSA Front Desk & Operations Assistant (Regina)
🏢 University of Regina Students' Association
📍 Regina