We’re Hiring!

Our key client in the Legal industry is looking for additional members for their team. We have a Document Control Specialist – Outbound Mail role on the team.

Pay Rate: $21/hour

Work Type: Onsite – Ottawa, ON K1P 5Z9

Duration: 6-month contract (with possible extension)

Position Summary:

This role will be specific for OUTBOUND MAIL for a single case, unlike our usual Doc Control specialists. This position performs day to day operations in the Document Control and Scanning areas. This person is responsible for the sorting, preparation and/or quality assurance and scanning of received documents. This person is responsible for distinguishing between different types of documents and preparing them in a neat and orderly fashion to ensure that they are scanned efficiently. The Document Control Specialist may also be responsible for scanning prepared documents and performing quality assurance by ensuring that the right documents for the proper job are being processed correctly. They will also provide feedback on errors found to Document Control Leads and Supervisors to help inform feedback and coaching sessions.

Key Duties/Responsibilities:

- Efficiently perform various day to day activities in Document Control,



including but not limited to: handling Service Request submissions from other departments, sorting incoming mail, preparing mail, scanning prepared mail and performing QA.
- Provide quality feedback to Leads and Supervisors, to help inform feedback and coaching sessions.
- Flexibility and ability to adapt to the needs of a situation.
- Follow and maintain procedures for daily operations and risk management.

Required Qualifications & Characteristics:

- 1+ years of experience in an inbound and return mail processing role (preferred)
- Specific experience working with escalations and Service Requests
- Working knowledge Document Control procedures and best practices

Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-prospect employer encouraging diversity in the workplace.

#HOTJOB

Pay: $21.00 per hour

Work Location: In person

📌 Document Control Specialist (Outbound Mail) - 182574 (Downtown)
🏢 Raise
📍 Downtown