About the Opportunity:

We are an established North American manufacturer and supplier of durable, customizable stainless-steel products and commercial solutions for food-service and other commercial environments. For more than 40 years, we have combined in-house customization, streamlined production, and Canadian and U.S. distribution capabilities to deliver innovative, design-driven solutions from concept through delivery.

We are seeking a Customer Service Representative to work with prospects and customers on quoting jobs, fulfilling orders, and coordinating orders right until delivery. This role works closely with customers and manufacturing staff to develop accurate solutions, keep projects moving, and resolve customer issues and queries as they arise.

Key Responsibilities:

The Customer Service Representative is dedicated to all types of North American customers, products and industries serviced by Tarrison. The description of the duties is as follows, however not limited to the following:

- Co-ordinate and assist with the flow of product data and orders;
- Answer phones and assist customers and sales representatives;




- Assist with internal office and showroom organization;
- Assist with daily sales and administrative duties;
- Understand industry competition in various product categories and keep abreast of new developments and industry news;
- Assist in quoting and database development and maintenance duties; and
- Assist in quoting, invoicing, purchasing, delivery scheduling, and managing timelines for special projects, under the direction of the Project Coordinator and COO.

Technical Qualifications:

- Highly proficient in Microsoft Excel;
- Post-secondary education (college or university degree);
- Strong communication skills; and
- Minimum 2-3 years experience in a customer-facing role.

Personality:

- Energetic and ambitious;
- Constantly willing to learn;
- Conscientious and detail-oriented; and
- Team player and collaborative.

Pay: $40,000.00-$55,000.00 per year

Benefits:

- Casual dress
- Dental care
- Extended health care
- In office parking
- Paid time off

Work Location: In person

📌 CSR - Customer Service Representative (Oakville)
🏢 Tarrison Products
📍 Oakville