Job Overview

Hunter Logistics Ltd., one of Canada’s largest and fastest-growing suppliers of control label products in Canada, we’re looking for a Logistics and Operations Coordinator to coordinate shipping administration, support daily operations, and maintain effective communication between our office, warehouse, vendors, distributors, and transportation providers.

This position requires someone who understands the administrative side of shipping and supply chain operations, is comfortable working with computer systems, and has experience overseeing daily operational activities. The successful candidate will take ownership of routine logistics matters, resolve issues independently within their responsibilities, and ensure that accurate information reaches the right people at the right time.

A key priority is developing a thorough understanding of how our office and warehouse operate, identifying gaps in communication or processes, and establishing clear expectations and consistent follow-through across both teams.

Key ResponsibilitiesShipping Administration and Coordination

- Coordinate the administrative requirements for inbound and outbound shipments, including carrier bookings, pickup arrangements, delivery appointments, and shipping instructions.
- Prepare and review bills of lading, packing lists, shipping labels, and related documentation using established company templates.
- Verify shipment details, including product quantities, delivery addresses, purchase order numbers, reference numbers, and customer or distributor requirements.
- Monitor shipment progress, follow up on outstanding deliveries, and communicate delays or changes to the appropriate parties.
- Maintain accurate shipping records, tracking information, delivery confirmations, and supporting documentation.
- Work with the warehouse and transportation providers to investigate and resolve shipping discrepancies, shortages, missed pickups, and delivery issues.

Vendor, Distributor, and Carrier Communication

- Serve as a primary contact for routine logistics matters involving vendors, distributors, carriers, and other external partners.
- Communicate professionally and effectively through email, telephone, shipping platforms, and customer or distributor portals.
- Obtain missing information, confirm requirements, answer routine shipping questions, and coordinate solutions directly with the appropriate parties.
- Take ownership of inquiries and outstanding issues through to resolution, keeping internal teams informed of developments that affect their work.
- Escalate issues requiring management decisions with a clear explanation of the problem, operational impact,



and proposed solution.

Office and Warehouse Coordination

- Learn the responsibilities and workflows of key office personnel, including how orders, purchasing, inventory information, customer requirements, and shipping instructions are managed.
- Act as a central point of coordination between the office and warehouse, ensuring both teams understand current priorities, deadlines, responsibilities, and operational constraints.
- Confirm that the warehouse receives complete and accurate information needed to execute orders and shipments.
- Provide the office with timely, reliable updates on warehouse progress, shipment readiness, outstanding tasks, and operational concerns.
- Identify communication gaps, clarify conflicting instructions, and help resolve differing expectations using accurate records and agreed priorities.
- Coordinate brief operational discussions as needed to confirm upcoming requirements, address outstanding issues, and assign follow-up actions.

Daily Operations and Process Improvement

- Coordinate daily logistics priorities with office personnel and warehouse leadership to support effective operations and timely order completion.
- Monitor outstanding orders, shipping schedules, and administrative tasks to identify potential delays or bottlenecks.
- Apply previous operational management experience to organize work, coordinate resources, resolve problems, and maintain accountability for agreed actions.
- Identify opportunities to reduce errors, duplicate work, unnecessary follow-up, and delays between departments.
- Help develop and maintain clear procedures, checklists, and handover processes for recurring logistics and administrative activities.
- Provide management with concise updates on operational performance, unresolved issues, and recommended improvements.

Systems, Records, and Accuracy

- Keep shipment, order, and operational information current in company systems and shared tracking tools.
- Use spreadsheets, email, ERP or warehouse systems, and shipping platforms confidently and accurately.
- Review information carefully before issuing documents, confirming arrangements, or communicating commitments.
- Maintain organized records so shipment history, instructions, and outstanding actions can be located easily.





Required Qualifications and Experience

- Previous experience in administrative shipping, logistics coordination, supply chain operations, or a closely related role.
- Practical experience arranging and tracking shipments, maintaining shipping records, and communicating with carriers, vendors, or distributors.
- Experience overseeing day-to-day operations, coordinating workloads, setting priorities, and resolving operational problems.
- An understanding of how purchasing, inventory availability, order processing, warehouse activities, and transportation affect one another.
- Strong computer skills, including proficiency with spreadsheets, email, and general business software, with the ability to learn new systems quickly.
- Strong written and verbal communication skills, including the ability to clarify requirements and manage conversations with multiple internal and external contacts.
- Excellent attention to detail and a consistent approach to checking information for accuracy and completeness.
- Strong organizational skills and the ability to manage competing priorities while maintaining reliable follow-through.
- The ability to work independently, exercise sound judgment, and recognize when an issue requires management involvement.
- A practical, collaborative approach to working with office and warehouse teams.

Preferred Experience

- Experience preparing bills of lading is an asset. Established templates are available; the ability to learn and complete them accurately is more important than extensive prior experience.
- Experience using ERP systems, warehouse management systems, carrier booking platforms, or distributor portals.
- Experience improving communication and coordinating processes across office and warehouse functions.

What Success Looks Like

- Shipping arrangements and documentation are accurate, complete, and prepared on time.
- Vendors, distributors, and carriers receive clear, timely communication and dependable follow-up.
- The office and warehouse share an accurate understanding of priorities, shipment status, and outstanding issues.
- Potential delays and errors are identified early and addressed promptly.
- Routine logistics matters are handled independently, with appropriate escalation when needed.
- Daily operations benefit from clearer responsibilities, better coordination, and consistent completion of agreed actions.

Pay: Up to $65,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Logistics and Operations Coordinator (Alyth/Bonnybrook/Manchester)
🏢 HUNTER LOGISTICS
📍 Alyth/Bonnybrook/Manchester