The Registration and Compliance Assistant provides administrative support to the Registration and Compliance Departments while serving as part of the organization’s reception coverage team. The position is expected to develop the knowledge and skills required to assume primary receptionist responsibilities when required.

Our office is medium-sized and has a good, collegial work workplace. We are seeking someone to start with our fabulous team early in 2027.

Duties and responsibilities

- Provides a pleasant, welcoming and professional first point of contact for the organization by telephone and in person. Coordinates with other staff to ensure reception coverage during established business hours and communicates planned or unexpected absences promptly so alternate coverage can be arranged.
- Manages database entries with a high degree of accuracy and proficiency, and assists members with changes to their information
- Ensures all Member and Member-in-Training documents are appropriately filed and maintained.
- Coordinates and manages logistics to register candidates for national exams, including the National Professional Practice Exam (NPPE) and Confirmatory Exams in both official languages; communicates results to students. Organizes and coordinates NPPE Exam review seminar

· Confirms electronic stamp approvals for members.

· Coordinates Academic qualification interviews with applicants and committee members.

· Prepares and sends correspondence to candidates.

Supports the Continued Professional Development (CPD) audit by preparing files and letters, responding to inquiries and sending final compliance letters.

- Responds to general inquiries from members, applicants and the public.
- Directs inquiries to appropriate staff person as needed.




- Supports other staff including coordination and preparation of correspondence, reports and resources or other materials as needed.
- Maintains the reception area and shared reception resources; receives and directs visitors, telephone calls, deliveries and general correspondence; monitors shared reception email or voicemail accounts; and follows established procedures for urgent, sensitive or unusual inquiries.
- Participate in structured cross-training and knowledge transfer with the current receptionist and other administrative staff. Documents reception procedures, key contacts, recurring activities and service standards to support operational continuity and readiness to assume primary reception responsibilities.
- Performs additional duties as required.

Skills Required:

- Strong oral communication skills in both official languages are required. The ability to read and prepare routine correspondence in both official languages is an asset.
- Post-Secondary Education in office administration or 3 years’ experience in a related field.
- Strong organization, prioritization, and time management skills
- Strong interpersonal skills and ability to remain composed in potentially stressful situations
- Comfortable dealing with members of the public
- Technical understanding of computer systems (MS Office preferred)



and the ability to learn new software as needed
- Ability to effectively work within a team and independently, to review and process sensitive material with complete confidentiality.
- Demonstrated attention to detail and accuracy when entering data, maintaining records, processing documents and communicating time-sensitive information. Experience handling confidential records and following established administrative procedures is preferred.
- This position requires reliable availability to provide on-site reception coverage during established business hours. Occasional schedule adjustments may be required to support examinations, seminars, interviews or other operational activities.
- Ability to answer inquiries and make informed decisions to direct them to the appropriate staff person.

Qualifications

- Post-Secondary Education Certificate/Diploma/Degree.
- Bilingualism (English/French)

· Proficient in the use of Microsoft Office (Excel, Word, PowerPoint, Outlook) and Adobe Acrobat Pro, with the ability to learn new software as needed.

If this job sounds like it might be of interest, please submit resume and cover letter through the Indeed portal. We look forward to speaking with you.

Job Types: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Application question(s):

- Are you eligible to work in Canada? (citizenship, residency, work permit or other)

Education:

- Bachelor's Degree (required)

Experience:

- Administrative: 2 years (preferred)

Language:

- French (preferred)

Work Location: In person

📌 Registration and Compliance Administrative Assistant (Fredericton)
🏢 Important Company of the Sector
📍 Fredericton