The position of Retail Bootfitter will be responsible for delivering personalized ski boot fitting services. Working hands-on with customers to access fit issues, perform custom modifications, and ensure every skier leaves with boots that enhance comfort, control and performance. This role requires both technical skill and a passion for helping people get the most of their time on snow. Other duties will include selling retail items and following opening/closing procedures. The Retail Bootfitter must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Bootfitter must also multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.

Responsibilities and Duties

- Maintain equipment and ensure a clean, secure and secure work environment
- Perform daily maintenance and cleaning duties
- Assess bootwork and provide appropriate modification recommendations
- Perform high quality boot modifications for customers
- Meet modification work deadlines




- Properly assess customer foot shape and ski ability in order to select the best boots for their needs
- Communicate with customers regarding various boot types, boot features, modifications, etc.
- Develop an effective approach to suggesting appropriate ski boots and modifications
- Gain required product knowledge to answer customer and/or equipment-related questions
- Ensure boot area and repair shop remains stocked with essential supplies
- Manage boot fit and modification appointments
- Assist retail floor when necessary

Benefits

- Competitive wage
- Performance based rewards
- Discounts on equipment
- High number of ski days
- Easy going but fast paced environment

Requirements

- Eligible to work in Canada
- Previous boot fitting experience required
- Understanding of foot anatomy and physiology is required
- Ski shop retail experience required
- Experience in customer services

HOW TO APPLY
Fill out the application at www.thewaxbench/employment

Pay: $21.00-$23.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

📌 Retail Boot Fitter (Revelstoke)
🏢 The Wax Bench
📍 Revelstoke