Join a Challenger

At EQ were remaking banking so every Canadian gets ahead every day. Serving nearly 4 million Canadians from coast to coast we offer a wide variety of financial services from banking and lending to trust and credit union solutions.

Weve been at this since 1970 challenging the conventions of traditional banking with smarter faster and more connected financial experiences.

Whats kept us moving The people behind it all: challengers who ask better questions push back on old assumptions and look for a better way forward.

If youre driven to help reshape how banking works for Canadians and the businesses that power our economy this could be your next big opportunity.

We cant wait to get to know you!

Work Term: January - April 2027

The Product Management Intern Digital Banking will support the product team in building digital experiences that make banking simpler and more rewarding for our customers. Over this 16-week internship the intern will help uncover customer needs shape and prioritize product improvements and measure their impact on both customer experience and business results. The candidate must execute their tasks in a timely and prudent manner within established guidelines.

The Core Responsibilities of the Job

- Work alongside Product Managers Engineering Design and the broader digital team to identify prioritize and deliver improvements to product features and customer journeys
- Gather and synthesize customer insights from feedback app reviews support contacts and user research to uncover pain points and opportunities
- Conduct competitor and market analysis to benchmark our customer experience and identify opportunities to differentiate
- Help define problem statements user stories and success metrics (e.g. adoption conversion customer satisfaction) for new features
- Analyze product metrics funnels and experiment (A/B test) results to generate insights and recommend next steps
- Own recurring reporting on product performance and customer experience KPIs sharing clear daily weekly and monthly updates with the broader team
- Support product launches and post-launch reviews measuring customer impact and capturing learnings
- Partner with customer-facing teams (e.g. Customer Service)



to ensure a seamless consistent experience across channels
- Participate fully as a member of the team contribute to a culture of customer focus quality innovation and teamwork and manage own workload to meet deadlines

Lets Talk About You!

- Bachelors or Masters Degree in progress in finance business administration commerce economics data analysis marketing engineering product management or any other relevant field

- Ability and desire to work collaboratively across functions to deliver successful outcomes;
- Customer-obsessed with genuine curiosity about how people manage their money and what makes a great digital experience;
- Analytical and data-oriented; comfortable using data (e.g. Excel SQL or similar) to generate reports and actionable insights;
- Highly organized and detail-oriented with a passion for optimizing products efficiently and effectively;
- Comfortable with design UX and technical terminology; familiarity with agile ways of working is an asset;
- Excellent oral and written communication skills with the ability to respond in a transparent concise and professional manner
- Ability to handle multiple competing priorities in a fast-paced environment
- Self-starter with an inquisitive test-and-learn mindset
- A strong interest in digital banking fintech and the evolving Canadian financial services landscape

How to Submit Your Application

- In ONE document please submit your transcript and resume. Failure to do so will result in your application not being considered.

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues





Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Banks additional office space located at2200-25 Ontario Street Toronto ON.

Equity Diversity & Inclusion

EQ is committed to building an inclusive accessible environment where every employee feels valued respected and supported. We believe our organization is stronger and our people thrive when we honour and celebrate diverse experiences identities and perspectives. Were equally committed to supporting your growth both professionally and personally.

We provide a barrierfree recruitment process and work environment. If you require accommodations at any stage we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process EQ uses AI to help screen assess and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank the countrys seventh-largest Schedule I bank by assets which operates EQ Bank Canadas Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more visit and .

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Intern

📌 Intern Product Management, Winter 2027 (Toronto)
🏢 EQ Bank
📍 Toronto