Back to all jobs at The Link: Youth and Family Supports

Housing First Home Case Manager

- - -

About The Link: Youth and Family Supports
For more than90 years The Link has helped youth and families on a journey to healing hopeand better lives. The organization is dedicated to walking alongside childrenyouth and families as an inclusive community strengthening and empowering asense of being pride and purpose. With over 15 diverse programs The Link hasa community of caring staff that work together to provide support through a24-hour crisis line youth resource centers emergency shelters mobile crisisteams specialized foster care healing homes job readiness supports andSkills4Life. With a strong foundation within the community and a focus onconnection unity and compassion the organization provides a vital link foryouth and families in the province of Manitoba.

Position Summary

The Housing First / HOME Case Manager supports Indigenous and otheryouth experiencing homelessness or housing instability to obtain and maintainsafe affordable housing while building stability belonging and independence.

Housing First is the primary housing entry point while HOME provides aless-intensive extension of care as youth move toward greater stability andadulthood. Support is not conditional on engagement.

The Case Manager provides person-centred youth-led culturallygrounded and strengths-based case management while developing supportiverelationships with participants landlords community partners EldersKnowledge Keepers and other service providers.

The position also provides leadership mentorship and support to theHousing First staff team and contributes to the effective operation and ongoingdevelopment of the program.

Key Responsibilities and Accountabilities
The HousingFirst / HOME Case Managers responsibilities include but are not limited to:

Provide in-home support to caregivers and familiesparticipating in the Home Fire program.

Conduct assessments of home environments and identifyareas that may benefit from improved organization structure cleanliness orfunctionality.

Collaborate with families to develop practical andachievable plans to improve the flow safety and function of the household.

Support caregivers in creating and maintaininghousehold organization systems including storage solutions routinesschedules and family responsibilities.

Assist families in establishing household processesand routines that support daily functioning and reduce family stress.

Develop meal plans and support families in creatingsustainable weekly meal preparation routines.

Provide coaching related to household managementbudgeting for household needs and food planning when appropriate.

Assist with light housekeeping tasks alongsidefamilies to model and support the development of healthy household practices.

Coordinate the removal disposal donation orrelocation of unnecessary household items boxes furniture or clutter asappropriate.

Identify environmental factors within the home thatmay impact family wellness and work collaboratively with families to addressthem.

Support families in accessing community resources andservices that can assist with improving household stability and familywell-being.





Develop trusting and supportive relationships withcaregivers and family members.

Work collaboratively with Home Fire team members toimplement family support plans and contribute to identified goals and outcomes.

Provide timely and accurate documentation andreporting including activities interventions goals and outcomes.

Participate in team meetings case discussions andother program-related activities.

Adhere to established documentation confidentialityand program standards.

Participate in training professional developmentopportunities and compliance requirements as defined by organizational policy.

Perform other duties as assigned.

Qualifications / Experience

Lived/living experience isstrongly valued including experience with homelessness housing instabilitypoverty child welfare or other systems and experiences that impact youth.

Strong understanding andappreciation of Indigenous histories cultures identities and ways ofknowing including the impacts of colonization and the Truth and ReconciliationCommission of Canadas Calls to Action.

A strong connection toIndigenous community culture identity and ways of knowing is valued.

Knowledge and experiencewith Housing First harm reduction trauma-informed strengths-basedsolution-focused and youth-centred approaches.

Demonstrated ability tobuild positive relationships community connections networks andpartnerships.

Robust interpersonalcommunication advocacy organizational and relationship-building skills.

Demonstrated leadershipskills and the ability to work collaboratively with youth staff communitypartners Elders Knowledge Keepers and other service providers.

Ability to support youthchoice self-determination independence and cultural connection.

Knowledge of housingtenancy and community resources with the ability to connect youth toappropriate supports and services.

Strong crisis interventionde-escalation harm reduction and conflict resolution skills.

Ability to work a flexibleschedule including days evenings and weekends based on program andparticipant needs.

Demonstrated proficiencywith Microsoft Office at an intermediate level. Experience with HIFIS is anasset.

Valid drivers licence andaccess to a reliable vehicle with required insurance coverage.

Satisfactory Criminal RecordCheck with Vulnerable Sector Search Child Abuse Registry check with acceptablePrior Contact checks and Adult Abuse Registry check completed within therequired timeframe.

Applicable certificationsare considered an asset including First Aid/CPR Level C ASIST Mental HealthFirst Aid SafeTALK and De-escalation Training.

Education (Degree/Diploma/Certificate)

Three years of experience working with youthpreferably youth experiencing homelessness housing instability poverty childwelfare involvement or other barriers to stability and independence.





Post-secondary education in Social Work HumanServices Education Indigenous Studies or a related field is education training and experience will be considered.

An equivalent combination of education relevantemployment experience and/or lived experience will be considered.

Emergency First Aid and CPR Level C certificationrequired.

ASIST (Applied Suicide Intervention Skills Training)Crisis De-escalation Training or willingness to obtain required certificationsis an asset.

CoreCompetencies

Culturalresponsiveness

Demonstrates respect forFirst Nations ways of knowing family systems community relationships andculturally grounded approaches to healing wellness and support.

Trauma-informedpractice

Understands the impacts oftrauma grief loss displacement colonization and systemic barriers oncaregivers children youth and family functioning.

Practicalcoaching and capacity building

Supports caregivers todevelop sustainable household routines organization systems meal planningpractices and strategies that strengthen daily family life.

Relationship-basedpractice

Builds trust with familiesand service providers through consistency respect confidentialitycollaboration and follow-through.

Communicationand collaboration

Communicates clearly andprofessionally in writing and verbally and contributes effectively tofamily-centred and multidisciplinary planning.

Organizationand accountability

Manages competingpriorities maintains accurate records follows timelines and demonstratesinitiative in supporting families to achieve practical goals.

Conditions ofEmployment

Satisfactory Criminal Record Check with VulnerableSector Search a clear Child Abuse Registry check with acceptable Prior Contactchecks and a clear Adult Abuse Registry check all completed within the lastthree months.

Travel throughout Winnipeg and Southern Manitoba isrequired.

Valid Manitoba Class 5F Drivers Licence and access toa personal vehicle are preferred.

Alternate transportation methods will be considered.

Ability to perform light physical tasks includinglifting moving organizing and sorting household items as required.

Accommodationsare available for applicants with disabilities upon request. If you arecontacted by The Link regarding a job opportunity please know that you arewelcome to request accommodation at any point in the process. All informationreceived regarding accommodations will be kept confidential.

Positionstatus:Full-Time 37.5 hours biweekly

Hours of work: Days Evenings and flexibility is required based on the needs of families and theprogram.

Union: No

PostingEnd Date: November 12 2026
Site: The Link: Youth and FamilySupports
Work Location: 175 Mayfair Avenue;in community
Salary Range: Based on theSkills4Life Union/YCP salary scale

To apply to thisopportunity please visit is an equal opportunity employer Indigenous people women visibleminorities and persons with disabilities are encouraged to apply. The Link iscommitted to developing and retaining a diverse workforce. We thank allapplicants for their interest but only those selected for an interview will becontacted.

To apply to this opportunity please visithttps://

Please visit our careers page to see more job opportunities.

Required Experience:

Manager

📌 Housing First Home Case Manager (Winnipeg)
🏢 The Link
📍 Winnipeg