Customer order coordination and accurate data entry define this Customer Service Representative role at Give & Go, supporting internal and external customers.

This position manages manual and EDI purchase orders from entry through delivery. You will coordinate with Sales, Finance, Shipping, Demand Planning, Production, Planning, and QA. The work also includes invoicing, issue resolution, customer relationships, and process documentation.

Key Responsibilities:

- Manage end-to-end manual and EDI purchase order processes
- Coordinate pickups, deliveries, invoicing, customs, and transportation issues
- Build relationships with customers, brokers, and internal stakeholders
- Manage overages, shortages, and damages through root-cause solutions




- Document procedures and share process knowledge with coworkers

Requirements:

- High school diploma or equivalent completion
- At least one year of office customer service experience
- Solid attention to detail, accuracy, and time management
- Microsoft Office knowledge, including Word, Excel, and SharePoint
- Excellent communication and problem-solving skills

Apply customer service, order management, and problem-solving skills while supporting accurate fulfillment for Give & Go customers.

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📌 Customer Order Service Representative (Toronto)
🏢 Giveandgo
📍 Toronto