Be the welcoming front desk presence for Optima Living residents, visitors, and team members while supporting safe, organized community operations. Shifts vary.

Reporting to community leadership, the Concierge handles front desk communication, visitor processes, packages, records, meetings, and emergency support. The role requires respectful interactions, confidentiality, accurate information flow, and compliance with organizational policies, safety protocols, infection control, and applicable regulations.

Key Responsibilities:

- Maintain professional greetings and a welcoming environment
- Follow visitor sign-in and sign-out procedures
- Manage incoming and outgoing community courier packages
- Prepare agendas, record minutes, and distribute documentation




- Respond to emergency codes and report unsafe conditions

Requirements:

- Minimum one year in administration or a similar role
- Computer literacy and qualified document-writing skills
- Experience in residential care is an asset
- Ability to maintain resident information confidentiality
- Successful mandatory provincial health requirements completion

Use front desk service, administrative accuracy, and safety awareness to strengthen daily resident experiences within Optima Living communities.

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📌 Senior Care Front Desk Concierge (St. Albert)
🏢 Thehamletsatduncan
📍 St. Albert