Salary Range: $50,000.00 To $55,000.00 AnnuallyPOSITION: Conference & Events ManagerDEPARTMENT: Conference ServicesSTATUS: Full Time/SalaryLOCATION: Deerhurst Resort, Huntsville, ON - this is an on site positionWhy Deerhurst?Nestled in the heart of Muskoka, Deerhurst Resort can become your recent office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access. Discounts on food, clothing and concessions, and hotel stays are just some of the perks available to all Hosts. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.Position SummaryReporting to the Director of Conference & Events, the primary focus of this position is to coordinate and execute all aspects of conferences, weddings, day functions, tour groups and small meetings as assigned. This role acts as a liaison between the client and operating departments to ensure a successful meeting and re-book business.ResponsibilitiesOn-site contact/point person for Deerhurst Resort’s conferences & eventsCreates a smooth and timely transition from sales process to conference servicing for assigned groupsAchieve set targets above the initial contract revenue via up-selling during the planning stage of each eventConfirm event related information with clientMaximize sales and revenue for the hotel by ensuring a sales attitude is adopted at all times, being aware of all sales opportunities within all areas of the resort, and proactively promoting resort serviceOrganize & distribute information to all departments through Banquet Event Orders (BEOs)



and group resumes in a professional and timely mannerWork with Chef(s) to build creative menus, mindful of food costs, labor cost, and kitchen capabilitiesBuild strong working relationships with our clients and develop an understanding of their specific needs and requirementsCreate floor plans for the best use of space for each event and to ensure banquet and client are in agreement prior to set upObtain guaranteed guest counts for food and beverage events for the Banquets and Kitchen teams. Communicate in a timely manner when any significant deviation in numbers is known, allowing labor and food cost to be controlledSolicit outstanding rooming lists and allocations adhering to the timings agreed at the contract stageApproach tasks orderly, with tenacity and determination, completing work to the required standard within the deadlines agreed to with the clientInitiate billing procedures ensuring client credibility and that deposits and/or credit applications are received with adequate information and within an acceptable time frameConduct pre-conference meetings to ensure key departments are fully aware of relevant details pertaining to groups upon their arrivalCarry out post event follow up with client Operations/Sales team as necessaryBe flexible, responding quickly and positively to changing requirementsSkills, Abilities & AttributesGuest oriented with a sincere, helpful, caring and friendly personalityDecision maker who can take initiative to execute events within operating guidelinesAble to work well with multiple departments and manage clients’ requestsPrecise attention to detail,



order and executionOrganize and prioritizes work in order to ensure guaranteed response times and deadlines are metExceptional energy, flexibility with work schedule and professionalismEnjoys offering exceptional service and meeting the needs of othersAble to adapt in a fast paced, constant changing environment within a dynamic work scheduleMust be able to evaluate and select among alternative courses of action quickly and accuratelyWorks well in a stressful, high-volume work setting to meet the deadline demandsMust maintain composure and objectivity under pressureDemonstrates ability in identifying difficulties and making recommendations for problem solving efficiencyMust be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by conveners, meeting planners and guestsMotivated, committed and enthusiastic, seizing opportunities to learn new skills or knowledge in order to improveEducation & ExperienceDiploma from a recognized hospitality and/or management related course4 years progressive experience in related Catering/Conference, Banquet environment requiredFood and beverage background an assetDriver’s abstract with a clean driver’s recordAs a resort property opened 24 hours a day, 365 days a year, our leaders should not expect a set work schedule. Leaders should anticipate working a rotating schedule, shift work and weekendsVisa Requirements: Must be eligible to work in CanadaThe above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.The Perks for All Team MembersFree resort pass access: complimentary access to all on site activities and amenities, pool, gym and more!Hotel, retail and restaurant discountsMeet new people and work within a great team#J-18808-Ljbffr

📌 Conference & Events Manager - $50,000 - $55,000 A Year (Winnipeg)
🏢 Deerhurst Resort
📍 Winnipeg