Lead retail teams at Mountain Warehouse in Orchard Park Kelowna using customer service, coaching, and visual merchandising expertise. This permanent full time position supports daily store performance.

As a Team Leader, you will guide colleagues toward shared goals while creating a welcoming shopping experience. The role combines team development, shop floor standards, store operations, sales targets, and customer care. You will represent the Mountain Warehouse brand professionally.

Key Responsibilities:

- Coach, train, and mentor colleagues toward continuous growth
- Oversee opening, closing, and daily store operations
- Maintain stock presentation, ticketing, and shop floor organisation
- Motivate teams to achieve sales targets and KPIs




- Resolve customer concerns promptly and professionally

Requirements:

- Experience across retail operations, stock control, and visual merchandising
- Passion for delivering outstanding customer service
- Confidence motivating and inspiring colleagues
- Strong communication and constructive feedback skills
- Problem-solving ability within company guidelines and policies

Bring retail leadership, customer service, and visual merchandising skills to strengthen Mountain Warehouse performance at Orchard Park Kelowna.

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📌 Retail Team Leader Kelowna
🏢 Mountain Warehouse
📍 Kelowna