Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

As Required

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$31.19 - $31.19

Paid FTE

NA

Worked BI-WEEKLY HOURS

NA

Planned Start Date

Jan. 5 2027

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority(Island Health), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Supervisor, Scheduling Services, the Scheduler functions as a frontline member of Scheduling. As a primary point of contact,



this role requires strong customer service and interpersonal skills to respond professionally, courteously, and effectively to staff and leadership.

The position operates within a dynamic, quick-paced environment and involves frequent transitions between phone-based communication and computer-based tasks, requiring strong organizational skills, attention to detail, and the ability to manage competing priorities while maintaining a high standard of service.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and three years' recent, related experience; or an equivalent combination of education, training and experience.

Skills And Abilities

- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.

Must have scheduling experience, Fast paced team environment. Ability to multitask a Must. Not Work from Home #J-18808-Ljbffr

📌 Scheduler (Duncan)
🏢 Island Health
📍 Duncan