Coordinate courier delivery and pickup activities while supporting daily sorting and assigned sector operations. FedEx seeks an interview candidate with leadership ability.

This Courier Team Lead assists management with operational oversight, including remote domicile and feeder operations where applicable. The position models strong communication, conflict resolution, and role-model behaviour for hourly employees. You will mentor, coach, and train employees on the job while maintaining focus on customer relations, prioritization, and effective service operations. A current understanding of FedEx products, features of service,



and general operations supports the work.

Key Responsibilities:

• Oversee assigned courier sector activities
• Support daily delivery and pickup operations
• Assist with daily sort activities
• Demonstrate communication and conflict resolution
• Coach and train hourly employees

Requirements:

• High school diploma or equivalent
• One year of current Courier experience
• Positive understanding of FedEx products and operations
• Excellent interpersonal and customer relations skills
• Good analytical, problem-solving, and organization skills

Bring courier knowledge, customer relations, and coaching skills to guide delivery, pickup, sorting, and sector operations.