06 Nov
|
Visique
|
Victoria
Support comprehensive eye care through pre-testing, eyewear adjustments, and patient service at FYidoctors Victoria - Shelbourne. This full-time role offers 30-40 hours weekly.
The Patient Services Specialist supports patients throughout their clinic visits, from welcome and check-in through payments and eyewear pickup. You will perform pre-testing, coordinate appointments, prepare prescription printouts, and manage minor repairs. Retail experience, technology skills, and clear communication are valued.
Key Responsibilities:
- Perform pre-testing to support comprehensive eye care
- Coordinate appointments and prepare prescription printouts
- Manage patient billing and payment processes
- Handle eyewear pickups, minor repairs, and adjustments
- Deliver exceptional customer service and patient experiences
Requirements:
- Previous retail experience is considered an asset
- Technology and computer proficiency, including Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in a quick-paced environment
- Adaptable, proactive, collaborative approach to changing priorities
Apply your pre-testing, appointment coordination, and eyewear service strengths as a Patient Services Specialist in Victoria.
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📌 Optical Clinic Patient Care Specialist (Victoria)
🏢 Visique
📍 Victoria