Banking Centre Client Engagement Associate (Lake Country)

Banking Centre Client Engagement Associate (Lake Country)

06 Nov
|
Canadian Imperial Bank of Commerce
|
Lake Country

06 Nov

Canadian Imperial Bank of Commerce

Lake Country

Support meaningful client interactions at CIBC’s Winfield banking centre through empathy, transaction services, and relationship-focused communication.

This part-time Client Engagement Associate serves clients within the Personal and Business Banking Team. You will help with daily banking needs, answer questions, and provide first-line support. The position requires on-site work and flexibility across banking centres within reasonable travel distance.

Key Responsibilities:

- Focus interactions on client experience and meaningful support
- Help clients manage their accounts and products
- Take accountability for client issues and solutions
- Connect clients with the right banking specialists
- Share knowledge of mobile banking applications

Requirements:

- Empathy and authentic interpersonal communication
- Ability to listen and ask thoughtful questions
- Commitment to client-first service
- Goal-oriented approach to accomplishing objectives
- Flexibility for banking centre hours

Bring empathy, client issue resolution, and financial services knowledge to CIBC’s relationship-oriented banking setting in Winfield.

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📌 Banking Centre Client Engagement Associate (Lake Country)
🏢 Canadian Imperial Bank of Commerce
📍 Lake Country

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