Help TD Canada Trust customers find banking solutions through advice, problem resolution, and transparent digital guidance. Work takes place in Montréal.

This Personal Banking Associate role serves as part of TD’s frontline branch team. You will understand customer needs, provide service transactions, and refer customers appropriately. You will also recommend process improvements, maintain accurate records,



and follow relevant regulations and TD’s Code of Conduct and Ethics.

Key Responsibilities:

• Understand customer needs and recommend appropriate contacts
• Provide information and advice on banking solutions
• Build confidence in emerging digital banking trends
• Recommend improvements to branch practices and processes
• Ensure documentation reflects business intentions and regulations

Requirements:

• High School diploma or relevant experience
• Post-secondary or undergraduate degree preferred
• Mutual Fund licensing requirements where applicable
• Independent administration, planning, and organizational abilities
• Effective verbal and written customer communication

Use customer service, banking advice, digital knowledge, and regulatory awareness to support positive TD experiences in Montréal.