Coordinate RMA repairs and customer escalations at GE Vernova’s Stafford center using CRM, ERP, and problem-solving skills. Support global service operations.The RMA Coordinator manages repair and after-sales activities while maintaining accurate CRM and ERP data. You will coordinate requests, repairs, billing, inventory, logistics, and stakeholder communication. The role supports customer satisfaction, product quality, and continuous improvement across functions.Key Responsibilities:Manage RMA requests, authorizations, tracking, and repair ordersMonitor repair status and communicate timely updatesResolve customer escalations and coordinate corrective actionsMaintain CRM, ERP, asset, and repair recordsCoordinate logistics, inventory, billing, and supplier activitiesRequirements:College diploma or bachelor’s degree in a related fieldMinimum two years of progressive relevant experienceExperience working with ERP and CRM systemsExcellent communication, organization, and analytical skillsMicrosoft Office Suite proficiency, including Excel and OutlookApply RMA coordination, data accuracy, and customer service expertise to support GE Vernova’s repair operations in Stafford.#J-18808-Ljbffr

📌 Customer Service Representative - C$28,800 A Year (Winnipeg)
🏢 GE Vernova
📍 Winnipeg