Guest Services & Accommodations Manager (Pincher Creek)

Guest Services & Accommodations Manager (Pincher Creek)

06 Nov
|
Tenaquip NIS
|
Pincher Creek

06 Nov

Tenaquip NIS

Pincher Creek

Who We Are:Southwestern Alberta is where you'll find us, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder — that's what we're all about. With just over 200 employees, we're a small, passionate team of winter enthusiasts, and you'll quickly find you're right at home here. If that sounds like you, we want you on our team.We're not owned or operated by a large ski conglomerate. Castle belongs to a group of local skiers and riders who are passionate about steep terrain and great snow — and it shows in everything we do. Operational decisions happen right here (head office: the basement of the Day Lodge), while our long-term direction is set by a volunteer board of directors representing more than 200, predominantly local, shareholders.Want to know more, including staff perks? Visit:

Snow School Instructor - Experienced Level 2

Spend your days helping guests improve their on-snow skills and confidence. Our Snow School Instructors are responsible for the delivery of the on-snow instructional product. Wages are industry competitive as are duties and lesson assignments, schedules vary based on demand. This role will allow you to work when the resort is busy and the freedom to ski/ride other resorts during our slow time. Our small team can provide you with opportunities you might not have in larger snow schools. Join our team for a season of incredible terrain and snow. There are opportunities to train with our snow school to further your skills.

This is a Part-time or Casual position with minimum requirements as agreed upon during hiring:

Part-time:

- Typically, 1-3 days a week with weekend and holiday availability – Availability during the week considered an asset

Casual :

- Versatile Days/weekends and holidays

What We Offer You:

- Complimentary Castle Mountain Resort season pass
- Discounted or complimentary season pass for spouse/dependents
- Helly Hansen Shell uniform (jacket and pants)
- Opportunity for coaching and development of your skills
- Wages:



Rate is dependent on certifications and experience
- Private request commission
- Work week varies depending on seasonal/weekly demand

Responsibilities

- Checking in/out with supervisors
- Understanding and delivering the snow school on-snow product
- Assisting in operational support of resort operations as required
- Continually improving own technical skills to better serve guests
- Arriving in a timely manner for your daily lesson, ready to teach
- Conducting safe, fun and technical lessons to all ages and abilities
- Managing splits in ability levels and a variety of group dynamics
- Be polite, patient, understanding, empathetic and have a positive attitude
- Helping to create amazing guest experiences
- Passion for the ski industry and culture
- Deliver lessons to the general public, school groups and corporate clients
- Other duties as assigned

Qualifications

- Hold the following certifications: PSIC/CSIA/CASI – Level 1 (or international equivalent)
- Consideration to those completing a certification in November or December
- Passion for the ski industry and culture
- A sense of teamwork and community

Work Experience

- Experience working with children or adults

Where We Are:

Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location. More information on our location and our resort can be found at skicastle.ca

Part-time

Work Conditions

- Physically fit and able to instruct in a variety of weather conditions
- Comfortable interacting with guests of different ages in a variety of instructing situations

Eligibility Statement

- Must be legally entitled to work in Canada (December through to April)
- Ability to obtain a clear Vulnerable Sector Criminal Reference Check

Equity Statement

Castle Mountain Resort is committed to fair and inclusive hiring practices. We believe in providing equal employment opportunities to all qualified applicants.

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📌 Guest Services & Accommodations Manager (Pincher Creek)
🏢 Tenaquip NIS
📍 Pincher Creek

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